Timon P

Review of Kempinski Palace Portoroz

!!! WARNING / ATTENTION !!!

!!! WARNING / ATTENTION !!!

First of all, I would like to say that my stay at the Kempinski Palace Hotel was very enjoyable and a positive experience. From the service to the delicious breakfast buffet, nothing could have been better. However, I have one point of criticism that reduces the rating to "only" 4 out of 5 stars.
At check-in, I had to have an intensive discussion with the hotel employee regarding my room preference. I had urgently asked for room 420. This wish could / would not be granted to me. When I accepted the hopeless situation I found myself in, my second choice, room 69, was also denied. In both of these rooms I had very memorable evenings in my previous stays, which I will keep in my heart forever.
I sincerely hope that I will get access to my coveted favorite rooms again on my next stay.

Sincerely
Timon P