Dena Duppen

Review of Mid Atlantic Finance Co

DO NOT EVER GET A CAR LOAN FROM THIS COMPANY!! It ...

DO NOT EVER GET A CAR LOAN FROM THIS COMPANY!! It seems that NO ONE communicates or puts in proper notes, I paid off my settlement June 25th 2016 (that took me 3 months and 2 calls a week to this company for me to get) I asked them when I called to give them the reference number of the pay off amount and asked how long before I got the title and I was told 2 weeks MAX! Well guess what... for the last month when I call to see why I have not gotten my title I am told I still have a balance to pay I have to literally argue with someone who is basically calling me a lair about a settlement twice a week because NO ONE CALLS ME BACK and I have to call them, a week and a half ago I FINALLY got someone who helped me and pushed my settlement thru, I called today to see once again after over a month why I STILL do not have a title but they have my money and I am told they have no update for me and accounting is working on it. I ask to speak with someone who can tell me how long I will be waiting for a title and he tells me NO! and that he will talk to them and get an update, I ask him to have someone call me back in the next 24 hours and he says "YEA SURE"!!! Then when I ask him what phone # they will call me back on he reads off the caller ID which is my work #, I say no your reading the caller ID and that is not the # you have for me. after giving him the correct # (which they have had) he basically says he will forward the request on leaving absolutely NO HOPE of a actual call back. This place is HORRIBLE with communication, customer service and accuracy!! I should NEVER be waiting over a month for a title!!! I could go on and on about how horrible this place is, I only gave them one star because Google will not let me post a review without one, I would actually like to take stars away!!!