Awesome zoo! Very disorganized, though, with COVID...

Awesome zoo! Very disorganized, though, with COVID. We drove over an hour to get to the zoo only to have signs posted zoo is full. They told us to come back in a few hours. The COVID screening process has to be done for each person and only contains 3 or 4 yes or no questions. The line to get into the zoo, even if tickets were purchased in advance, was an absolute joke.
Guests are expected to wear masks the entire visit, but there are no arrows to direct one way traffic. Everyone is all over the place. Zoo has multiple levels, which the map can t show, so it was a nightmare trying to get to the exit.

I ve been to other zoos during COVID and the process was much smoother and safer.

Overall, despite this COVID mess, it s a great zoo.