amanda wilton

Review of LUXICO

I could not be less impressed than I am with Luxic...

I could not be less impressed than I am with Luxico I am paying a fortune for a property and have had numerous issues
A patched up area on the roof allowed rain to pour onto me while sleeping impossible to get onto anyone quickly they seem to only operate via a switch board and the people on that only act as a messenger service and it takes forever to get a response from Luxico had to seek alternate accom for the night
The property was advertised as sleeping 3 - mmm 3 people in one bedroom a double bed and a day bed that does not have a proper mattress just a cushion and extremely uncomfortable.
The property is poorly maintained windows in the bedroom do not work
The property came with parking unbeknown to us the permit expired we were left with a parking ticket and I have been on the phone for 3 days trying to get a satisfactory answer as to how we should deal with this unfortunately I can only ever reach the switchboard and for the most part they are unable to put me through to Luxico
Do not believe the spiel about the 24/7 concierge this is an absolute myth there is no such thing.
Frustrated and dissatisfied feeling utterly ripped off