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Review of DPD

Zero service. After calling and repeatedly emphasi...

Zero service. After calling and repeatedly emphasizing in the chat that the symbol of the receiving address is not with me in the app, the package has now disappeared in a different location with a different postcode and house number.

Now it turned out that DPD simply took a different address than on the label.

Only the street name is the same: ZIP code, place and recipient name have been changed.

You can save yourself a call! It costs min. 20 cents to have someone with hardly any knowledge of German sitting at the other end, who answers every question with "Parcel is coming tomorrow".

I waited 3 days after the requested delivery date. On the 4th it disappeared.

DPD employees were not able to redirect to another address (only street and house number) or in a parcel shop. As well as creating a new desired delivery date. Whatever the reason.

Thank you DPD, I have nothing better to do.