Broadcast came on 2.5. instead of April 28th! Was ...

Broadcast came on 2.5. instead of April 28th! Was 3km from my place of residence in the depot for 2 days, but no way to speak to a person to pick up the package myself, since no telephone numbers are published, except that of the shipment query!
Direct communication with the customer is undesirable, it only tells you when the shipment is coming.
Very bad service.

The courier was friendly, but he is the poorest pig because he gets the frustration of the recipient through no fault of his own