We made a reservation for my family of 6 with a gi...

We made a reservation for my family of 6 with a gift certificate for a room with 2 double beds and a roll away and then my reservation was cancelled after about 30 minutes and I was told that roll-aways are not allowed and that my family was too large for the room. I asked them to provide a room to accommodate 2 adults and 4 children and they told me it would cost several hundred dollars more.