It's so unfortunate that my loan servicer is PHH. ...

It's so unfortunate that my loan servicer is PHH. I recently refinanced and PHH was assigned to the mortgage. After receiving the account number I registered an account online and they will not let me schedule payments through the online portal. The IVR system is the worst thing I've ever experienced and the offshore servicing in the Philippines is just not the way to support clientele here in the states. I've called multiple times and even though a payment is due within 30 days... they can't schedule it until the day of. Some people are like me and their mortgage gets sold to a company not of your choosing... Pray you don't get PHH. IVR is terrible, Online portal is ultra limited, Although the Pilipino reps are friendly and apologetic, they also seem handcuffed in their role.