We dropped off VHS to be turned into DVD and paid ...

We dropped off VHS to be turned into DVD and paid 700 up front. They closed the Shiloh Location and did not inform us and expected us to drive 45 minutes to St Louis to pick them up. Then when we arrived and voiced our concerns he said you're not the only one they haven't called. Terrible customer service and was not appreciative of the money we spent with the company.