I'm sorry I have to give a negative review but the...

I'm sorry I have to give a negative review but the first interaction with this online store disappointed me. The marketing strategy is bad. On the site are products that are not even in stock at the supplier. Orders do not even bother to contact the telephone buyer to specify that the order cannot be honored. Actually an email was sent, which I saw over a few days but I would appreciate if you contacted me by phone to specify this. Not even after I gave a reply to the one who gave the email did he not bother to present his opinion. You can not reach Telefonica even after 10 minutes of waiting. The UI part of the customer profile in the order process is the same as the services offered. Invest in people with the capacity and technology because their lack leads to the loss of customers.
Stop applying such a marketing strategy (prices below emag, Altex, Flanco, etc.) for products that you do not actually have in stock just to attract site visits.