Janet LaCoco Review of Empire Today, LLC
If I Can give zero stars I would. This has been on...
If I Can give zero stars I would. This has been one of the worst experiences of my life. We were having our lower level done on 11/8/19 with 1/2 carpet 1/2 flooring. Empire scheduled it the same time. The flooring installers showed up first and started working then the carpet installers came and said sorry we cant install the carpet because the flooring people are here, so they left. When the flooring people were done they shorted us 2ftx14ft thru the middle. Also the flooring is already bubbling up. We had to call 10x before the carpet installers would come back to put in the carpet. We have been trying to get the flooring people to come back to complete and redo the job. After calling and getting the running another 10x we were finally told they would be back 11/14/19. We took off of work again to find out the carpet people were on their way not the flooring installers. Once again we called and was told the flooring installers are booked till 11/25/19. Needless to say the JOB is still not done! Since we already paid they will NOT give us our money back, or comp us for the multiple days we had to take off of work.
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