So glad our company uses ShippingEasy!

So glad our company uses ShippingEasy!
Melody H (on chat) was so very helpful with assisting me to process a refund for postage. Our customer wanted to cancel their order from the day previous. The package had not left our facility, but the USPS Scan from had already been printed so I could not cancel the label.
Melody H was patient and walked me though the refund process for this transaction! Thank you!