Ralph ext 242. at HHFCU has been SO helpful. I had...

Ralph ext 242. at HHFCU has been SO helpful. I had a terrible situation with Orange and Rockland where they caused a bounce fee of $32 when the bill was already paid and they attempted to take out another payment and would not credit me back the fee. Ralph was understanding and stated they were definitely at fault because they already had my funds. I called O&R back and was on the phone for a total of an hour and a half, with two sups and two reps and got NO WHERE along with a bunch of attitude. Ralph put in a request to return the fee and was amazing through the whole process. He put me at ease. I love this credit union and recommend it to everyone I know.