Tyler Forestal

Review of Orchard Park Veterinary Medica...

The service was good, they saw me in a reasonable ...

The service was good, they saw me in a reasonable fashion and their staff was helpful. My only complaint is that someone labeled the syringe 1.5ml as opposed to the 1ml that was reccomend for my cats antibiotics. When you have to bathe a cat in water against their will for 5 minutes you generally aren't looking at the box that their medication comes in and you are more focused on what the syringe says. It was supposed to last from Saturday to Saturday but it only made it to Thursday before I had to pick more up. I called and explained that their must have been some kind of misunderstanding with the labeling and I went to pick up some more and they thankfully gave me another refill free of charge and I was glad to see that they did that. It only cost me a trip back out there but all and all they did a very good job and were quite insightful and compassionate to my situation. I hope I will never have to see them again but if I do this will be the place I go!
Thank you!