The old lady that I assume is the head supervisor ...

The old lady that I assume is the head supervisor has always been so inpatient and rude with everyone I've ever seen her interact with. She is snappy with her answers and just ruins the whole experience of renting or returning textbooks. Working with students employees and working student clients must have taken a really big toll on her because geez.

Sucks I have to review the book store as a 1 star, I mean, if it was just a student employee I would of reviewed it with 4 stars because you expect employees to not always bring their A game, and I can usually find what ever I need in a hurry, but when it's someone who is higher up, it just runs the experience and makes you wonder if the employees have to deal with that attitude on a daily basis.