My experience was not only shocking but ridiculous...

My experience was not only shocking but ridiculous. The ineffective reply mailed to me by the Patient Advocacy stated "matter reviewed and case closed. Despite knowing and openly acknowledging my plans to pursue my grievances to the highest level, my contact with Patient Advocacy was not a threat but a courtesy. Plans for action take time. Meanwhile, society's most vulnerable type of patients are being victimized, disrespected, over medicated, de-humanized and left with little dignity. These so called practices and procedures need to be monitored by a Board of Directors. Volunteers who would work with the staff and interact with patience to simply insure their needs are met and their human rights are protected. I'm not the only one who has filed complaints with Patient Advocacy. I'm just the voice that won't go away.