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If you want your order to ship in a timely manner ...

If you want your order to ship in a timely manner order from someone else.
The customer service is horrible, they do not give you accurate info and lie about items going out. I have been told for the last three days my order is going out yet it hasn't. They are great at lip service so that's one thing they have going for them. Honestly order from anyone else, these guys do not deserve the business.

The response below from Power Equipment Direct is not accurate at all. I see labels created days ago in Fedex but nothing has been picked up. My order still has not been shipped after I was told three days in a row it was shipping each day. I would run from this company. If they are shipping items ahead of schedule I am not sure if they know the definition of what "ahead of schedule" means.

And if they were so concerned about customer satisfaction they would reach out to the customer and address the issues instead of leaving a lame response below about how great they are.

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