D Strot

Review of InterContinental Montelucia Re...

A day before arriving I requested a microwave in o...

A day before arriving I requested a microwave in our room and when we got to the resort there was no microwave in our room. We had an ADA room, and the bed was too high for a handicapped person to be able to get in! My handicapped family member and I had to struggle to get her in and out of the bed! The toilet should also be higher for a handicapped person, since she had difficulty getting up and down from the toilet! Didn't like paying the high resort fee, plus the self parking fee in the garage! The garage should have had it posted by the entrance of each stairwell that there was also a elevator there as well! The resort employees were excellent! The resort was beautiful!