Michelle Ricketts

Review of Cadogan Clinic

The staff have been extremely helpful & friendly.

The staff have been extremely helpful & friendly.

My initial consultation was mid March this year.
My surgery had to be arranged very last minute as I could not confirm the go ahead until mid May, but the consultant that I saw initially was due to start his new fellowship elsewhere on the dates that I could do. Due to personal circumstances it was a case of now or never for me to have surgery & I had a very tight recovery window.
My Surgical Patient Advisor Carolinn Frisk went above & beyond to ensure that surgery could still take place for me in the tight time frame that I had. She was in constant contact with me updating me on each step. All of this on top of her due to have her baby the following week!!
With less than 2 weeks to go, I was allocated a new consultant, Mr W. Van Nierkerk, who was very happy to see me & squeeze me into his tight surgery timetable.
Surgery took place 9 days later.
The day of surgery, I was nervous, but the staff I met were again extremely friendly.
Sabina, the Tissue Viability Nurse was especially friendly & welcoming.
I have since surgery had a follow up with Sabina, but then a few days later had query/slight complication. No hesitation was made in offering me an appointment for the same day where I was seen by both Sabina & Mr Van Niekerk, who very quickly sorted me out.

I still have follow ups to go but I can honestly say, I have been immensely happy with the service that I have received so far & would not hesitate to recommend to anyone looking to undergo surgery.

Thank you all.