Mama G

Review of Hyatt Regency Denver at Colora...

The hotel is in a great location and our room was ...

The hotel is in a great location and our room was quiet w an awesome city view. Thelounge is beautiful as well. And that s where the stars end. We booked bc it s the only hotel around w a hot tub. However we were not able to even get close as there were 300+ screaming cheerleaders running around the pool and hot tub completely out of control. It s about a 20 person hot tub for 500 or so hotel rooms ?? Then we went up to the Peaks lounge, another reason for booking here, only to find it closed for a private hotel . Sure we could go to the lobby but again more screaming cheerleaders sitting AT THE BAR!! Trying to find some R&R I booked a massage at the so called Spa. Guess what? It s not a spa but basically a wing of the fitness center w the dressing room opening up to the pool w the screaming kids!!! Head to the quiet room oh that would be the booth IN the lobby of the fitness center with a curtain. What a JOKE !!! I m so mad and frustrated that every single amentity we attempted to use was not available and that they would try to pass off a hallway as a spa . I should have gone w our favorite Marriott brand knowing there would have been full disclosure at the time of check in that we should be prepared for the invasion of the screaming bow heads and they would never pass off a hallway as a spa .