I feel like maybe my order was overlooked or somet...

I feel like maybe my order was overlooked or something. I ordered a board for my husband as a birthday gift with an up to 7 day shipping time frame, they didn t ship it out until a week after I ordered it and now it looks like tracking says it will be another 5 days or so. It won t be here for his day but It s not the end of the world. If you are ordering with a time frame I would pay for the faster shipping options . It wasn t because Postal Service is slow it s because it didn t even go out when it should have. when I reached out before it even shipped to the email they had for questions I got no response. I guess my issue here is lack of communication as I understand things happen, I work in retail, this is a small business and I m sure the board will be amazing. Shop there I guess, But pay for better shipping or give yourself more time to get it.