Mr. Saucedo

Review of Omni San Antonio Hotel at the ...

The hotel was very clean and elegant, but the serv...

The hotel was very clean and elegant, but the service needs improvement. We ordered our breakfast the night before that we wanted to receive it and in the morning it never showed up. We spoke with 3 different employees and none of them could solve the problem. We had a schedule to adhere to and we ended up not eating breakfast for this. No apology was given. The hotel is nice but the service needs attention