L

Linde Walters
Review of dmLights

3 years ago

Not satisfied. I ordered three lamps from dmlights...

Not satisfied. I ordered three lamps from dmlights. Despite the delivery time of 1 week, the order took a long time to arrive. According to dmlights, one of the lamps was not yet available due to delays at Philips. They would send the package as soon as it was available. I always had to inquire about the state of affairs myself, and the communication in between was not very cordial. Finally I canceled the one undeliverable lamp. This allowed dmlights to send the other two items. (I ordered a similar lamp from another store.) A few days later I received not 1 but 2 deliveries of dmlights. With the so-called undeliverable lamp in the second unsolicited package. The next day I receive a dry request to simply return the second package, without any suggestion of compensation.

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