I have had the unpleasant experience of dealing wi...

I have had the unpleasant experience of dealing with these people way too many times. They seem so unwilling to help me with my money, my future, my retirement! Such an important thing should not be left up to such a rude staff. I have spoken to three or four different staff members and they are all so rude. They must hate their jobs. Albeit subtle, I have been belittled and cut off numerous times.

They will not mail you a check to rollover into your new retirement company, like any modern retirement system would. They will only send it directly to the new company, and fight when you ask them to send it WITH a form, since that is a requirement for mailed checks.

Behind the times and managed by rude people. Meanwhile my entire retirement is sitting somewhere without accruing interest. I have missed out on 14% since this process started, rude people have costed me thousands of dollars of potential gains.