Holly clem

Review of M & M Mortgage Services, Inc.

We just completed a refinance with M&M Mortgage. O...

We just completed a refinance with M&M Mortgage. Our experience was excellent. Brook Manore was our broker. He was so polite and patient with us. We had multiple questions and sent lots of emails. Despite him reassuring us on multiple occasions that the loan would be completed, we still had doubts based on some past experience. If you are looking for a VA home loan/refinance, and think you can t qualify for whatever reason, please give these guys a chance to make this happen for you.
There were some frustrations along the way with having to resend documents multiple times, and sometimes feeling like the processor struggled to keep everything organized. But that is truly just part of the process ( this is mentioned on multiple broker or realtor blogs). So just try to be patient with the process and trust them that if they say they will get it done, they will get it done. Our lender was a bit challenging for the broker to work with as well, so I couldn t blame M&M for the lender sometimes being slow to respond or to request new information, or even completely change a condition even after you have already met all conditions.
Please allow me again to recommend Brook. He was SO helpful and kind. Way to go, guys!!