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cecilia Fraquelli

4 years ago

Terrible attention, given the current situation, w...

Terrible attention, given the current situation, where one cannot approach, they never attend to you. For authorizations you have to send mail and they never answer, they do not authorize tele-consultations, therefore the doctor does not attend you. You need a medication, for a chronic patient and they only authorize you to pick them up at their pharmacy, where they do not have the medication; And if you buy it in another pharmacy, because as I said I am a chronic patient, they will not make you the refund. it is a shame. Then they pretend that people continue in their social works and do not go into prepaid but unfortunately you have to end up in prepaid that will tear your head off but do not do all these things.

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