First impression, a nice hotel with a good sized k...

First impression, a nice hotel with a good sized king bed room and free WiFi. The bad was I couldn't get any sleep. The furnace kept making constant metal clicking noise. And my review would have been 2-3 stars given I chose to try to sleep instead of attempting to ask for a new room at 2 am. Unfortunately, when I let the check out staff know, I wasn't given an apology or anything at all. So, the level of emphaty or a lack thereof is reflected in this review.