Moe Amir

Review of Taylor Chevrolet

I went in recently to inquire about a lease, but t...

I went in recently to inquire about a lease, but the sales person seemed he did not want to help me. He gave me every reason that I would not qualify, certain credit score or telling me we don t have any car I ask for, and not honoring the promotions on the website. I guess he is not aware that under the fair credit act it s against the law to deny or try to discourage a person from applying for credit just because YOU think they will not be approved. It really upset me because I went in with the intention of leasing a car from Taylor Chevy, as I have purchased a car in the past from them.

I ended up going to another dealership the same day and walked out with a new lease.

The sales person (who I will not name) needs to work on his customer service skills, credit laws and not brush me or anyone off as if we don t fit his standards to qualify for a car. Why advertise we say yes when he clearly did not want to bother with me. And before all this I called twice, he said he would call me back and that did not happen, so I did not want to be a bother, asked to speak to any available person than came in the next day and was sent to the unnamed sales person because he sold me a car before which he did not. At that point I honestly felt discriminated, which I hate to say, but additional things happened that led me to that conclusion.
I am done doing any type of business with them, which I have been going there the past two years for any of my car maintenance.

Update: The Sales Manager Jody reached out right away. He was very professional, apologized for my experience and assured me he will address the issue with the sales person. He also mentioned to reach out to him if I need anything in the future.
Thanks to him I can put this experience behind me and consider doing business with Taylor Chevrolet in the future.