Leslie Walker

Review of GCU

Nothing but problems with the financial aid depart...

Nothing but problems with the financial aid department. Do a google search on this department to see for yourself how many students have these problems here. I have been told repeatedly my check is in the mail but it never comes. Unless they mailed it from China someone is not being truthful. No one seems to know anything about what is going on. They refuse to cut another check and will not let us pick up checks on campus if you are an online student. I am an online student who resides in the same city as the school. They also do not offer direct deposit. You are left to the mercy of the mail man and an admin staff who know nothing about the job they are doing. I was given two different dates for the mailing of my check. I was then told I have to wait another 7 business days for them to even think about replacing the one that was mailed. If they are going to mail large sums out like that and make it the only way to get your money, they should at least send it certified mail or put a tracking number on it. Do not expect to get any help with your problems if you call in. Some of the "advisers" act as if you are bothering them by inquiring about your account.