We've been Perks members for about 5 years. In th...

We've been Perks members for about 5 years. In that time we've stayed at this location 3 or 4 times. This last stay was mid-February 2018

Pool 2 stars
We come specifically for the pool. The kids will spend hours playing in the water. This particular visit had an enormous volume of kids in the pool. My children got kicked in the face multiple times and jumped on once. The chemical concentration in the pool was also extreme. My daughters hair was kind of crunchy when they came out of the pool. Their skin broke out in pimples. We ve been to many pools and have not experienced this anywhere else.

Also for some reason you can t get a towel at the pool. You need to head to the elevator to get them. You only make the mistake once. Clearly guest convenience isn t top priority

I m not sure when the staff can do to address these issues, but we will most likely not be returning because of this. The pool is the main draw

Food 1 star

We ate a the Lorali lounge during the kids party. The food was really awful. I m not going to try to describe it. Simply awful. We also ate at the eatery next to the golf. The food was a little better, but again quite subpar.

Room 1 star
The toilet rocked when you sat on it. The tub creaked and sifted when stepping in. Moving a piece of furniture showed the dust and dirt built up. Also found a kids toy behind the sitting chair in the room. Vacuuming isn t a priority here. The rooms are dated and unclean.

My overall impression of this facility is that the owners are trying to wring out the last few dollars they can without spending anything other than the bare minimum. It s gone downhill over the years. Obviously they don t need to update or improve anything because the place was packed, so I don t anticipate the place getting any better. I guess Frankenmouth is such a tourist destination that quality isn t really required to draw a crowd.

I think for us Frankenmuth will become one day destination (no hotel stays) and we ll spend our pool/hotel money somewhere else. There has to be better value for our money

Update - 03/12/2018 - Response to owner

Jim, thanks for getting back to me. A few things:
-My account is not fake. I've had this account for years and use it specifically to write reviews. I'm not interested in having my real name posted on the interwebs.
-Working from memory the room number was 161. It faced the parking lot. Maybe you can have the toilet and tub looked at

Update 3/26/2018

As requested by Jim, I sent him an email with my contact info and room number and such. I sent the email on 3/13/2018 and as of 3/26/2018 have not received any communication from him or anyone at the facility.

Update 4/15/2018

Still no communication from Jim or anyone at the Bavarian Inn. I guess Jim's interest in addressing the problem has withered...