My wife and I have owned over 30 cars in 20 years,...

My wife and I have owned over 30 cars in 20 years, so we've acquired a lot of experience with car-buying. So, we know all of the "tricks" that dealerships can play with sneaky add-ons, pressure tactics, bait-and-switch, etc. There was absolutely no games or trickery going on from start to finish with regard to my purchase of a 2018 Tiguan SE. Edwin Marinez was our salesman. He treated us extremely well and he really went out of his way to make it a very positive car-buying experience for us. Edwin is a down-to-earth Chicagoan and he has a very kind and pleasant demeanor. Besides being personable, Edwin is experienced in not just auto sales but auto-finance as well; that showed throughout the negotiating and deal-making process involving a manager. Give Edwin a shot and you won't regret it. Also, Erik the finance manager was awesome to work with and he respectfully accepted my decisions when we talked about gap insurance and extended warranties and vehicle protection programs. Erik got us a killer interest rate which enabled us to add Ally warranty coverage to the loan with a monthly payment we could afford.