Joseph RichardReview ofBrown Bros Ford
Could not be happier with service and professional...
Could not be happier with service and professionalism I received at Brown Brothers from Bob Izra and the rest of the team at Brown Brothers. Bob took the time to really find out what I wanted but more importantly what our family needed in a vehicle. Met Bob just before closing on a terrible cold and rainy night just 20 minutes before closing. Despite the time and conditions we walked the lot. Bob showed me what was there, not to sell but to truly find out what I was looking for. We shook hands and then he got to work keeping in contact with me until he found our 2019 Flex. Went to many dealerships in my search but only Bob made me feel like someone was actually working for both me and his dealership.
Also want to thank the Sales Manager Wayne who made delivery so painless. A true professional and gentleman. Thanks for allowing me to bring in my puppy and daughter as the night threw us some scheduling curves.
Overall a really great experience. Kudos Mr Tim Brown for running such a great Vancouver Business Institution.
Joseph Richard

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