Anthony Flores Review of Fletcher jones motorcars
I was visiting from out of state. I drove my AMG a...
I was visiting from out of state. I drove my AMG approximately 2000 miles to Orange County, California. I wanted to get an oil change and I was told that Fletcher Jones is the premier Mercedes-Benz dealer in the area.
I made a appointment with Kim the day prior and showed up an hour early the next day. I was promptly approach by the Concierge Service team where I was greeted like a rock star and then they took several pictures of my AMG from all different angles to include under the under the hood with a iPad. Not sure why? A short time later I was consulted by Mr. Holsinger that I was a going to need a A Service in 65 days. So I decided to get that done. I was offered a Courtesy Car but I did not need one. While I waited in the Customer Lounge I noticed the dealership had a cafe so I ordered a coffee and a killer breakfast burrito. I walked around the dealership and enjoyed the Petting Zoo ( The new car showroom) and talked among the friendly staff there. I got a text from Fletcher Jones saying maintenance on my vehicle was completed and was being washed. In fact, all paperwork of work completed and invoice was texted to me. Once my car was washed the Valet offered me a bottle of water and I was on my way. My experience with FJ Motorcars was a pleasant one. If I decide to drive my AMG to California in the future I will be sure to stop by if schedule maintenance is warranted.
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