Elle Tingle

Review of Zalora Singapore

For the first time I ordered from Zalora Singapore...

For the first time I ordered from Zalora Singapore (more than a year ago), I should learn my lesson when they delivered the wrong item to me (actually I did because I stopped purchasing items from them since then). But I found my dream smartwatch on their website (and it was on sale). So I went ahead to buy it from them with the hope that they won't screw up this time. The delivery was super fast and I'm wowed by it. Unfortunately, far beyond my expectation, they sent me a void, unsealed item. Badly damaged watch box and everything was removed, including the watch screen protector sticker. I was expecting a brand new, untouched watch. When I called them up about this, they simply told me that they need to check the watch first before they send it to me (without my consent or present!!!???) and by removing everything??? (and I don't even want to talk about the CS staff that I've spoken with). They don't even have the right to do so especially with such item. Zalora Singapore is the worst!!! They don't even deserve any star.