Taylor Meadows

Review of Healogics, inc.

I would literally give this zero stars if I could....

I would literally give this zero stars if I could. I have been going back and forth with billing from services I received OVER a YEAR ago. Each time I call to get clarification, I get a different answer. I have all of my EOBs from my insurance that show the date they sent payments to Healogics. None of my statements have corresponded with the dates on my explanation of benefits. I had a total of four visits with them from 01/28/2020-02/18/2020. All payments per my insurance were paid in Feb. 2020 with the exception of one that was paid 08/2020. Neither my September, October, November, December, January 2021, or February 2021 statements reflected "some" of the payments, so imagine my surprise when I thought I had paid my balance in full and get another bill with a "Final Notice" saying if it's not paid in full in 10 days they were turning me over to collections. For someone who is very organized and keeps up with their bills, to say that i'm not happy is an understatement. I don't know how they operate with such a disorganized billing department.