Unfriendly, rude, unprofessional. Website had an i...

Unfriendly, rude, unprofessional. Website had an issue with our booking but we were made to feel like it was our fault. We booked for a certain time and instead were told to come back two hours later, no empathy or apology. Staff very abrupt and unpleasant. Under 2's should be free but yet we were charged on website adult price. Staff member simply said "I don't know". No willingness to go the extra mile and find out for us, clearly missed that day of customer service training.
Also dirty, unhygienic and not even told to take our shoes off before going in the changing area! Would not use again and certainly would not recommend.