Leon Shao

Review of Installs Inc

Installs LLC was contracted by best buy to do two ...

Installs LLC was contracted by best buy to do two wall mounted TV installs. Appointment was scheduled from 8-12. Called the company at 12 as no one had arrived, was told that they were not able to locate the technician through phone or email. Was told to wait and he was likely running late. Emailed again without response at 5 pm and we gave up at 730 pm. With a 7 day old newborn, it was not easy to carve out 4 hours, let alone 12 hrs to wait. They have stopped responding and have offered no compensation for time wasted.