Mar Taylor Review of Fortnum and Mason
At the Gallery.
At the Gallery.
Feeling parched shopping downstairs so went upstairs where the air conditioning was better. Decided to refresh ourselves and orders a couple of teas as the tea-room was relatively empty.
Waiting staff was exemplary, very courteous, attentive and assiduous but the opposite can be said of the female duty manager in black uniform who was bantering with the beverage man over the counter. They were so engrossed in light conversation that he forgot our order. Twenty minutes later we looked up at him and only then did he realised his mistake, it took him less than fifteen seconds to prepare our teas.
The teas dully arrived but were so weak it could only be described as bland, either contained insufficient tea-leaves or more than likely refilled used tea-pots.
We surmised that a greasy cafe would more than likely offer quicker services and better quality teas at a quarter of the billing.
Two stars is for the waiting staff.
Never again !
Comments: