I am here for a wedding. The bride received horrib...

I am here for a wedding. The bride received horrible treatment when she checked in the night before her wedding. She walked around the property for quite a while trying to locate her room because the lady at the front desk refused to give her directions. I arrived at 9:30 am to help set up and Joanna at the front desk was rude,unprofessional, and had an awful attitude. As a matter or fact, everyone that came to help had the same complaint about her. On a positive note, the staff at the restaurant who also work at the venue where the event is being held are wonderful and extremely helpful. So wonderful that they made up for the discomfort I experienced with that rude Joanna. I can go on but I think I got my point across.