Irish Rover Review of Heathrow/Windsor Marriott Hote...
DO NOT STAY HERE IF YOU ARE DISABLED, they have 31...
DO NOT STAY HERE IF YOU ARE DISABLED, they have 315 rooms but only 1 room wheelchair accessible !! The reception knew weeks in advance I was disabled and needed an appropriate room, nevertheless they gave me a room on the 5th floor with 2 steps down the corridor to the room. When my son and I went back to reception I couldn't believe the attuide of the manager, who wanted me to share a double bed with my 30yr old son, because he didn't have a room with a shower and twin beds, totally UNACCEPTABLE. We ended up in a ground floor room with a bed and sofa bed and a bath that I couln't use. The room was very dated and had cobwebs on the ceiling and wall, just very grubby in general. Breakfast was embarrassing I had to sit at a single table at the front of the dining room and have food brought to me as there were steps to the food and seating area which I couldn't access in the wheelchair. Total DISCRIMINATION and HUMILIATION. I was treated like a leper.
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