Romain Alcaraz

Review of Blu Bar on 36 @ The Shangri La

We went with my girlfriend and I to have a drink l...

We went with my girlfriend and I to have a drink last night at the shangri bar, mainly to enjoy the night view of Sydney.
A little feedback is more than necessary.
1) Home more than mediocre. We managed by ourselves to find a table.
2) Once seated at our table, no support. After 20 minutes (by which we intercepted a server), we managed to dig A map. Not two, but ONE. Rebelotte for taking order, it was necessary to repeat 10x a sign of the hand for someone to come. It was also necessary to insist that the table be cleared of the glasses of previous customers. Seriously?
3) So we priced 2 cocktails and waited almost 30 minutes to be served.
4) The waiter asked me for my credit card and left with the Bar. So saying that we can not leave without paying. Is this a joke ? Or did you see that a server is leaving with the CB of a customer? It's forbidden and it's for me never seen!
4) The cocktails were served on a SALE table. I insist on the word, the table was disgusting. Not cleaned at all after the previous client.
5) The cocktails were a rather surprising banality. Note that the glasses were sticky.
6) No appetizers / chips or other cookies served with cocktails. Is it too much to ask? Obviously, yes.
But I still want to clarify that when a server came to get rid of the glasses, so he put our empty glasses (dirty) on the same shelf as clean and ready to be served to the customer. Nothing shocking ?!
7) Small special mention for the waiter putting his order book in his chest. Hallucinating to see this in an establishment of this type .....
8) Bar very noisy.

In short, I want to say that, being myself and my girlfriend in the field of luxury hotels, and having traveled and experienced many different hotels in this range, I found the experience of yesterday SCANDALEUSE.
Absolutely NOTHING is worthy of a Shangri La, it is shameful. I never thought I was so disappointed, it is not a customer of lost but several, because I would not hesitate to give my opinion to those around me.