Very disappointed with this hotel. I have stayed ...

Very disappointed with this hotel. I have stayed here twice and unfortunately was underwhelmed both times. Lights in the room we're out and staff was unfriendly. Checking in was a nightmare and took an extended amount of time. Beds uncomfortable. The best part of my most recent stay was the woman bartender - she was fantastic! The hotel gave me a drink ticket for my time and trouble with the check in.