Went into your customer service centre in north s...

Went into your customer service centre in north sheilds for help to be told flat out to go home go on line on a calculator..a calculator because you know there holds the answers and advice I want ...a calculator..not even a hint of looking into my situation on my account giving me the advice that I desperately need ,left a utter mess.. I need help ! so here's to my going home and GOING ON LINE... for the horrid cow who was probs thinking of her timing for her lunch before she was thinking of preventing someone being on the streets ...thanks so much for understanding I hope you choke on your ham sandwich or better still your manager might see this and think hang on she's at it again not doing her job ...training for her