Starting from moving in which was not very smooth,...

Starting from moving in which was not very smooth, I had to struggle to get my keys and parking location , communications were not clear to the property I was moving in.
Then they have not told me earlier that the flat need some maintenance works ( heating was an issue)
There's has been some sort of issue with the property and the agent is not able to sort that out.
Initial impressions are bad. Let's see ....