Samantha Paige McDaniel

Review of Serenity Recovery Centers

Please Read: I do not recommend anyone to choose S...

Please Read: I do not recommend anyone to choose Serenity! Please consider all of your options as Serenity only gives you busy work to do, instead of truly working on underlying issues. My experience with them was not only a nightmare, but SEVERAL clients that go there have left due to the staffs disrespectful attitude, & the way that they treat you. You go all day without being able to do simple things, such as have a cup of water. The only time you get a cup to drink out of is during meals. Otherwise, you have to drink out of a water fountain and with the pandemic.. it s highly unsafe. They say practice social distancing when the clients are outside smoking so that they can t get together and talk about how they are treated. Yet, when it s time for group they pack you in one group room like sardines. I had to go to the hospital during my stay, the hospital called them to let them know I was being discharged, yet it took 3 1/2 hours standing outside in the heat for Serenity to pick me up. The staff claimed they weren t contacted, when a staff member had violated the HIPPA laws and reported to other clients that the hospital called and I was being discharged. They have literally dropped off clients at the hospital, and knew that they weren t staffed enough to pick those said clients up, and those clients literally had to walk from the hospital back to rehab. I know a treatment center is obviously not supposed to be a cake walk, however they are very mean to clients. They will drop medication on the floor, yet still expect you to take the medication that was on the floor! The counselors do not spend time with you like they should, and instead give you busy work, to keep you out of their hair. They knew that I reported to my husband on my nightly calls the things they were doing, so they started listening in on my phone calls to make sure that I wouldn t disclose certain information to my husband. They in fact told me not to tell him certain things or I would end up on a behavioral contract. They are way overpopulated by clients, understaffed where clients don t get the appropriate attention or care that they need in order to get sober. The counselors have a disgusting attitude and will tell your loved ones whatever they want to hear regarding your treatment. They never take responsibility for anything. Their vivotrol shot literally sent me to the hospital. This time, they insisted my husband take me since they left me at the hospital the first time around. The doctors said to stay on bed rest for two days due to an allergic reaction. However, the next day they made me get out of bed regardless of what medical professionals insisted. Even if you tell the higher ups, because you are an addict or alcoholic, they will obviously take whatever the staff claims at face value. Notice most good reviews are from the family of loved ones, not usually people that experience it themselves. Also, if they did experience it the excuse they have is treatment isn t supposed to be someone catering to you. Serenity s website is not only misleading but it s false advertisement. This is not only a 28 day program. They can keep you as long as they see fit. Some I ve seen have to stay several months. If you EVER want to seek out help, go to IAC in Bartlett. They are amazing! You aren t treated differently because of your addiction, and they would never talk down to you like Serenitys staff will. Please, Please take all of the bad reviews into consideration before you are a loved one goes to this treatment facility. People are leaving there all of the time and dying!! They claim to be the best in Memphis, but I promise you, find other options! Brenda and Molly are the counselors for women there, and they have awful attitudes, the Psychologist was a meth addict and isn t even allowed to write prescription medication. He also claimed that I didn t have ADHD but it was then confirmed by several people that not only did I have it, but that s probably one of the main reasons I behaved certain ways my whole life. Disgusting Program