Ebrahim Laher

Review of Myiweb

The product is terrible I cannot get support purch...

The product is terrible I cannot get support purchased a 100mbps line upload and download getting speeds on 5 mbps. Support does not respond they dont respond to emails, calls etc. I decided to cancel the service wrote a cancellation letter and got no response, but the email was read. Called the company they will not allow you speak to the CEO or provide a name. I am struggling to get the service cancelled.

I don't recommend MyiWEB, terrible service, rude staff, management not available to and cannot be connected, applied for a service Vumatel installed the line, myiweb just dropped off a router and left the service does not work Myiweb is blaming Vumatel, Vumatel blames MyiWeb. Vumatel. Vumatel was suppose to come out today at 08:30am confirmed appointment they never arrived.

I spoke to the reception lady Phumzile she is arrogant rude and I told by her that management will not take my call, they in meetings. I am disappointed.

I asked to cancel the service they won't assist.