I wish I could give more stars.. We are a military...

I wish I could give more stars.. We are a military family that had to move because of new orders. We placed a large order in St. Louis. A sectional, a king mattress, king frame and two box springs. We picked up at the south county location. The staff who loaded the truck said we didn't need to double check our order because the scanner wouldn't scan if he scanned the wrong item. 9 hour drive later to our new home, we found that 1. The sectional couch we ordered was backwards from what we signed off on, and the box spring for the king didn't include two twins. It included one twin and one queen, leaving a large gap in between the two. I called and Ashley told me there was nothing they could do. I fought back stating what I paid for and signed off on was not what was loaded. The woman on the phone told me there were no locations in Louisiana. She proceeded to tell me I signed off and it was a done deal. I contacted them again stating there was a location here and gave the address and phone number. I said the least you can do is give me my money back. A month later Ashley furniture in Louisiana calls and says they can deliver me a new correct box spring at no cost. Today they delivered the piece and removed the wrong piece that St. Louis mistakenly gave us and refused to handle. While it may just be a box spring, it was preventing us to sleep in a bed. My significant other, having been out of the country on military orders needed a bed to sleep in when he got home. Thank you to Ashley of Tangipahoa for fixing St. Louis' mistake. It's the small things that will go a long way.