They can't even properly transfer services! I call...

They can't even properly transfer services! I called to have services transferred out of my name into the landlord's name, they didn't have all the info on file for the landlord and kept pushing to have me shut off services (which I didn't want to do and have fee associated with that) I told them I would call the rental company and have them call. I called back 3 days later to make sure it wasn't still in my name....It was! I call the rental company and she said she called and even paid the $4 on the account balance for the extra days it was taking to get things switched and had the receipt to prove she called. STILL IN MY NAME! She is calling back now....let's see what happens next! Also they scheduled a shut off for a couple days from now claiming "Legally this is on the landlord now if it's shut off" Sounds to me they just want to shut off power and charge one of us for it so we have to pay all the fees to do it! Also, their website is absolute garbage! And who ONLY offers paying through western union anymore?! Google needs a no star option! I better get my deposit back!