Jesse Hand

Review of Color Me Mine, Oxford Valley

Horrible experience trying to buy a gift card. The...

Horrible experience trying to buy a gift card. The cashier AFTER taking my card and charging me said she did not know how to activate gift cards. I asked for a refund or the gift card I paid for and she stated she could not do either. She wanted to charge me a second time to activate the gift card. I asked for a manager, none was on location. After a few minutes I spoke with a manager over the phone that only wanted to argue and not help. The manager then continued on the phone with the cashier. She then offered to pay for the gift card herself then figure out how to get a refund herself. I was stunned and told her it was not her responsibility to do that. The second cashier came over and asked me to leave claiming the store was not open. Suddenly it isn't open? After taking my money AND helping two other customer in the same time I am there? This is a poorly run business by someone that doesn't seem to care enough to actually be there so someone is in charge.