Guneet Kaur Review of Toyota of Richardson
I went to them recentrly to purchase a new car. Th...
I went to them recentrly to purchase a new car. The agent David B. who helped was really nice. We went to negotitations and after going back and forth a few times, the sales manager Allen came out to talk directly to me. I told him the amount I wanted and he came close to it after quite a bit of going back and forth. Since he was going around giving me lease options and some other stuff that I didt want in my deal, I told them that I would like to go and look around more to see if I can get a better price. After 3-4 hrs of being in that dealership negotiating, the guy offered me a price that was close to my asking range but not still close enough so I said no. The guy got angry at this and said "So now you are going to go to other dealerships looking to get this number and guess what, you are not even going to get this number with us now" and then he walks away angry. This was extremely rude to me since I didnt offend him in anyway. I did get my number at Toyota of McKinney in under an hour!! Toyota of Mckinney was polite and treated negotiations as a regular process and never ever got close to raising their voice at me and I walked out with my new car. My point is that be a sales professional and there is no need to fume at me, this is not how you would earn your business. I am a customer and next time I am looking out for a car for myself, my family or my friends...do you really think I am going to come to you or refer you? NO! Regardless of the sales manager's behavior, I must mention that the sales agen (David) was very patient, polite and tried to work things out.
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